Frequently Asked Questions

Here you'll find answers to the questions we get asked the most.

Housing and Homelessness

Q: I am homeless, or about to be made homeless. Who do I contact for help?

A: Register online if you are homeless or at risk of becoming homelessness and want to live in East Lindsey. Click here or call 01507 613135

Q: I would like to move to Skegness, how do I apply for housing?

A: East Lindsey District Council are the responsible authority for housing. Information can be found on their website or call 01507 601111

Q: My circumstances have changed, who do I need to contact for Council Tax purposes?

A: Please contact East Lindsey District Council on 01507 601111 or report online

Household Waste

Q: How can I find out when my bins get collected?

A: Household waste bins are collected by East Lindsey District Council. You can find your collection dates on their website -

Q: My bin hasn't been emptied this week, who do I contact?

A: If your bin or sack has been missed after being correctly presented it must be reported to East Lindsey District Council by ringing Customer Services on 01507 601111 within 3 working days so that they can return to collect the waste.

Q: When is the tip open?

A: The opening hours for the Skegness recycling centre can be found on Lincolnshire County Council's website: or call 01522 782070

Reporting a Fault

Q: The street light outside my house isn't working. Who can I contact ?

A: Please report this to Lincolnshire County Council via Fix My Street

Q: How do I report a pothole?

A: To report a pothole, please fill in the online form on Lincolnshire County Council's website:

Parking and Public Transport

Q: How do I apply for a bus pass?

A: You can apply for, or renew, a bus pass on Lincolnshire County Council's website.

Q: Where can I park in Skegness?

A: East Lindsey District Council have information about Council operated car parks in Skegness on their website here: Onstreet parking restrictions can be found on Lincolnshire County Council's website here:

Q: Where do I find out information about bus timetables?

A: For information about Lincolnshire's bus service please visit