Customer service policy
This policy aims to outline how the council interacts with customers and also includes anyone we are working with including contactors.
- Policys, Customer service, 2018.11.09 (PDF, 60 Kb)
Customer service policy.
- Home
- COVID-19 Coronavirus Advice
- About The Council
- The Council
- Councillor Contact Details
- Previous Election Results
- Report of the Town Council's Activities
- Town Mayor
- Mayoral Events & Presentations
- Council Services
- Allotments
- Council Meetings
- Grants
- Street Licencing
- Documents
- Transparency and Finance
- Code of Conduct
- Governance and Policy
- Absence Policy
- Body Worn Camera Policy
- Capability Policy
- Cemetery Policy
- Community Engagement Policy
- Complaints Policy & Procedure
- Customer service
- Disciplinary Policy
- Environment Policy
- Equality Policy
- Events Policy - Tower Gardens
- Fire Policy - Tower Gardens Pavilion
- Grant Policy
- Grievance Policy
- Health and Safety Policy
- HR Policy
- ICT Policy
- Information Security Policy
- Investment Strategy Policy
- Lone Working Policy
- Memorial Safety Policy
- Pay Policy Statement
- Pension Discretion Policy
- Petition Policy
- Press and Media Policy
- Reserves Policy
- Risk Management Policy
- Safeguarding Policy
- Social Media Policy
- Street Collection Policy
- Street Naming Policy
- Suspension Policy
- Training Policy
- Tree Policy
- Vaping Policy
- Work Placement Policy
- Application Forms
- Access to information & How your personal data is used
- Fault Report Form
- Jobs
- Contact Us
- Quality Council Scheme
- Community Engagement
- NDP Consultation
- Councillor Vacancy
- Tenders
- Agendas & Minutes
- Planning
- Cemetery and Burial Services
- Allotments
- Jolly Fisherman
- Community
- Events
- Café Dansant
- VE Day 75th Anniversary Celebration
- Community Hall
- Newsletters
- News
- Flood Alerts
- A-Z of Services
- Contact Us
- Site Map
- Job Vacancies