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Complaints Policy & Procedure

The aim of this policy is to assist Skegness Town Council to deal with complaints. To make a commitment to listen to complaints and to respond fairly and within a reasonable time frame. To learn from the valuable feedback and improve service delivery.

Policies, Complaints, 2018.07.04 (PDF, 64 Kb)
Complaints Policy and Procedure, approved July 2018.

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Complaints Policy & Procedure

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